Privacy Policy
TFC respects the privacy of industrial customers, OEM partners, distributors and engineering visitors. This Privacy Policy explains how we collect, use and protect information submitted through the TFC industrial gearbox website.
1. Overview
This Privacy Policy applies to the TFC industrial gearbox website and related online services, including contact forms, inquiry forms, download registration, technical resource access, newsletter subscription and website analytics.
TFC operates as a B2B industrial gearbox manufacturer. Most information collected through this website is business contact information submitted by engineering, procurement, OEM or industrial project personnel.
TFC uses personal and business information only for legitimate industrial communication, engineering support, customer service, technical resource management and approved marketing communication.
2. Information We Collect
We may collect the following types of information when you use our website:
- Name, company name, job title and business contact details.
- Email address, telephone number, country or region.
- Inquiry details, project requirements, valve type, torque requirement, drawings or technical documents you choose to submit.
- Download registration information for catalogues, datasheets, CAD files, manuals or technical resources.
- Communication preferences, such as newsletter or technical update consent.
- Website usage data, including pages visited, approximate location, browser type, device information and interaction data.
We do not intentionally collect sensitive personal data through this website.
3. How We Use Information
We use collected information for legitimate B2B industrial purposes, including:
- Responding to product inquiries and engineering requests.
- Providing gearbox selection support and technical communication.
- Managing catalogue, datasheet, CAD file and document downloads.
- Preparing quotations, project discussions and OEM cooperation follow-up.
- Improving website structure, technical content and user experience.
- Sending technical updates or marketing communication only where appropriate consent or legitimate business interest exists.
- Maintaining website security, spam prevention and compliance records.
4. Registration & Engineering Downloads
Some TFC engineering resources may require registration before download. These resources may include product catalogues, datasheets, CAD files, technical manuals, certificates, dimensional drawings and other engineering documents.
Registration allows TFC to understand customer requirements, provide better engineering support and maintain responsible use of technical documents. Download registration does not automatically mean you have agreed to receive marketing emails unless a separate marketing consent option is provided.
Technical documents provided through this website are for engineering reference only. Final product selection, dimensions and project requirements should be confirmed with TFC before ordering.
7. Data Retention
We retain business contact and inquiry information only for as long as necessary for the purpose for which it was collected, including engineering follow-up, quotation history, customer service, project cooperation, legal compliance and business record management.
Download registration, consent records and communication records may be retained where needed to demonstrate compliance and support customer relationship management.
8. Your Privacy Rights
Depending on your location, you may have rights to request access, correction, deletion, restriction or objection to the processing of your personal information.
You may also withdraw marketing consent at any time. Marketing emails should include an unsubscribe option where applicable.
To exercise your rights, please contact TFC using the contact details provided in this policy.
9. Data Security
TFC applies reasonable technical and organizational measures to protect information submitted through the website. These measures may include secure website transmission, access control, spam protection, data limitation and internal handling procedures.
No online transmission method is completely risk-free. However, TFC is committed to responsible data handling and continuous improvement of website security.
10. International Visitors
TFC serves international industrial markets. If you submit information from outside the country where TFC operates, your information may be processed for international business communication, engineering support and customer service.
We aim to follow internationally accepted privacy and data protection practices, including GDPR-oriented transparency principles where applicable.
11. Updates to This Policy
TFC may update this Privacy Policy from time to time to reflect changes in website functions, legal requirements, analytics tools, advertising systems or internal data protection practices.
The latest version will be published on this page with an updated revision date.
12. Contact TFC
For privacy questions, data requests, download registration questions or marketing consent matters, please contact TFC through the official contact page.
Contact page: /contact/