Data Protection & GDPR Statement
TFC is committed to responsible handling of business contact information, technical inquiries and download registration data submitted by international industrial customers, OEM partners and engineering visitors.
1. Our Data Protection Commitment
TFC operates an industrial B2B website for valve gearbox and gear operator products. We understand that business visitors may submit project information, company contact details, technical questions and engineering documents through forms, email links and download registration workflows.
This statement explains how TFC approaches data protection using internationally accepted privacy principles, including GDPR-oriented transparency, purpose limitation, data minimization, security and user rights.
This statement supports and complements the TFC Privacy Policy. It is intended to help international customers understand how TFC handles personal and business information in a responsible engineering environment.
2. Data Protection Principles
TFC aims to follow the following data protection principles:
We explain why information is collected and how it may be used.
Information is used for defined industrial, technical, commercial and compliance purposes.
We aim to collect only the information reasonably needed for B2B communication and support.
Information is retained only as long as reasonably necessary for business, legal or compliance purposes.
3. Lawful Basis for Processing
Depending on the interaction, TFC may process information based on one or more lawful or legitimate business grounds:
- Your request or consent when submitting forms, registering for downloads or subscribing to communications.
- Legitimate B2B interest in responding to inquiries, providing technical support and maintaining customer relationships.
- Pre-contractual or contractual communication related to quotations, OEM projects, technical clarification or order support.
- Legal or compliance obligations, including record keeping, security, dispute prevention or regulatory requirements.
Marketing communication should be permission-based where required and should include an unsubscribe mechanism where applicable.
4. Types of Data Covered
This statement mainly covers B2B data submitted through the website, including:
- Name, company name, job title and department.
- Email address, telephone number, country or region.
- Inquiry content, project descriptions, product interests and technical requirements.
- Submitted drawings, specifications, valve application information or engineering documents.
- Download registration records for catalogues, datasheets, CAD files, certificates or manuals.
- Website analytics and cookie-related consent preferences where applicable.
TFC does not intentionally request sensitive personal data through the industrial gearbox website.
5. GDPR-Oriented User Rights
Where applicable, users may request:
- Access to personal information held by TFC.
- Correction of inaccurate or outdated information.
- Deletion of information where retention is no longer necessary.
- Restriction or objection to certain types of processing.
- Withdrawal of marketing consent.
- Information about the purpose of processing and categories of data involved.
Requests will be reviewed according to applicable law, business record requirements and identity verification needs.
6. International Processing & Transfers
TFC serves international industrial customers. Information submitted through the website may be processed for cross-border business communication, engineering support, quotation preparation, download management and customer service.
Where third-party service providers are used, such as hosting, analytics, CRM, email or website security services, TFC expects them to process information only for the required business purpose and with appropriate safeguards.
7. Data Retention
Retention periods may vary depending on the data type and business context. TFC may retain inquiry, quotation, technical communication and download records where necessary for customer service, engineering history, compliance, dispute prevention or long-term OEM cooperation.
When information is no longer reasonably required, TFC aims to delete, anonymize or limit further use of the information where practical.
8. Security Measures
TFC applies reasonable technical and organizational measures to protect information submitted through the website. These may include:
- Secure website transmission and hosting protection.
- Access limitation for internal handling of inquiries and documents.
- Spam protection and form abuse prevention.
- Responsible use of website analytics and consent settings.
- Internal awareness of data protection and business confidentiality.
No online system can be guaranteed to be completely risk-free, but TFC is committed to continuous improvement of website data protection practices.
9. Consent & Preference Management
Where the website uses cookie banners, newsletter registration, download consent or marketing communication options, TFC should maintain clear consent wording and respect user choices.
Users should be able to withdraw marketing consent through unsubscribe links or by contacting TFC directly. Cookie preferences may be managed through the website cookie banner or preference center where available.
10. Relationship With Other Policies
This statement should be read together with:
11. Contact TFC
For data protection questions, privacy requests, consent withdrawal or download registration concerns, please contact TFC through the official contact page.
Contact page: /contact/